Privacy Policy for Spare Parts Finder
Effective Date: 2024/01/01
Spare Parts Finder (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website (the “Site”) and associated services. By accessing or using the Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information to provide better services to our users. The types of personal data we may collect include:
a. Personal Information
When you use our Site, you may voluntarily provide certain personal information such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (when you make purchases)
- Vehicle details (make, model, and year)
b. Non-Personal Information
We may collect non-personal information about your interaction with our Site, including:
- Browser type
- Device type
- IP address
- Pages viewed and time spent on the Site
- Referring site details
c. Cookies and Tracking Technologies
We use cookies and similar technologies to collect non-personal information to enhance your experience on our Site. You can choose to disable cookies through your browser settings, though this may affect your experience on the Site.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To Provide Services: We use your personal information to facilitate purchases, process payments, and provide customer support.
- Improve User Experience: We analyze usage patterns to improve the functionality and performance of the Site.
- Communication: We may use your contact information to send you important updates, notifications, or promotional materials that are relevant to you.
- Security and Fraud Prevention: Your information helps us detect and prevent fraud, unauthorized activities, and potential threats to the security of the Site.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal proceedings.
3. Sharing Your Information
We value your privacy and will never sell your personal information to third parties. However, we may share your information with trusted partners and service providers under the following conditions:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, or delivering purchased products.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- Legal Requirements: We may disclose your personal information when required by law or in response to valid legal requests from law enforcement or government agencies.
- With Your Consent: We may share your information for other purposes with your explicit consent.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and restricted access to personal information. However, no online platform is entirely secure, and we cannot guarantee the absolute security of your data.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
6. Your Rights
You have certain rights concerning your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to legal obligations.
- Objection: You may object to the processing of your data under certain circumstances.
- Data Portability: You can request a copy of your personal data in a commonly used format.
To exercise any of these rights, please contact us at the details provided below.
7. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of such third parties. We recommend reviewing the privacy policies of those sites before providing them with your personal information.
8. Children’s Privacy
Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, along with the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Spare Parts Finder
Email: info@sparepartsfinder.co.za
Phone: 061 549 4504
Address: 197 Smit Street, Randburg, Johannesburg
By using our Site, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Spare Parts Finder with your personal information.