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HomeRefund and Returns Policy

Refund and Returns Policy

Welcome to SPARE PARTS FINDER MARKET PLACE (“the Site”). These Terms and Conditions (“Terms”) govern your use of the Site and the services provided by SPARE PARTS FINDER MARKET PLACE (“we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site.

1. General Use

1.1 Eligibility: You must be at least 18 years old to use the Site.

1.2 Account Registration: To access certain features of the Site, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.3 Site Access: We reserve the right to modify or discontinue the Site at any time without notice.

2. Products and Listings

2.1 Product Listings: The Site allows third-party vendors (“Sellers”) to list new and used auto parts for sale. We are not responsible for the accuracy, quality, or legality of the products listed by Sellers.

2.2 Pricing: Prices for products are determined by the Sellers and may vary. We do not guarantee the accuracy of any pricing information on the Site.

2.3 Product Descriptions: We strive to ensure that the product descriptions on the Site are accurate. However, we do not warrant that the descriptions are error-free, complete, or current.

3. Purchases and Payments

3.1 Order Acceptance: All orders are subject to acceptance by us and/or the Seller. We reserve the right to refuse or cancel any order for any reason.

3.2 Payments: Payments are processed through third-party payment gateways. You agree to pay all charges incurred by you or on your behalf through the Site.

3.3 Taxes: You are responsible for paying all applicable taxes related to your purchase.

4. Shipping and Delivery

4.1 Shipping: Shipping arrangements and fees are determined by the Seller. We are not responsible for shipping delays or damages incurred during shipping.

4.2 Delivery: Estimated delivery times are provided by the Seller and are not guaranteed by us.

5. Returns, Exchanges, and Handling Fees

5.1 Returns: Returns are subject to the Seller’s return policy. Please review the Seller’s return policy before making a purchase.

5.2 Exchanges: Items eligible for exchange may be subject to a 20% handling fee. This fee is applicable to all exchange items and will be deducted from the refund or applied to the cost of the replacement item.

5.3 Refunds: Refunds for returned items will be processed in accordance with the Seller’s return policy. Handling fees, shipping costs, and any other non-refundable charges will be deducted from the refund amount.

6. Third-Party Vendors

6.1 Seller Obligations: Sellers are responsible for complying with all applicable laws and regulations related to the sale of products on the Site.

6.2 Disputes with Sellers: Any disputes arising between you and a Seller must be resolved between you and the Seller. We are not responsible for resolving disputes between Buyers and Sellers.

7. Intellectual Property

7.1 Ownership: All content on the Site, including text, graphics, logos, and software, is the property of [Company Name] or its content suppliers and is protected by copyright and other intellectual property laws.

7.2 Use of Content: You may not reproduce, distribute, or use any content from the Site without our prior written permission.

8. Limitation of Liability

8.1 No Warranty: The Site and all products sold through the Site are provided on an “as is” basis. We make no warranties, express or implied, regarding the Site or any products sold through the Site.

8.2 Limitation of Liability: To the fullest extent permitted by law, we shall not be liable for any damages, including but not limited to, direct, indirect, incidental, punitive, or consequential damages, arising from your use of the Site or any products purchased through the Site.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, costs, and expenses arising from your use of the Site or your breach of these Terms.

10. Governing Law

These Terms are governed by the laws of [Country/State]. Any disputes arising from these Terms or your use of the Site will be resolved in the courts of [Country/State].

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Your continued use of the Site after any changes indicates your acceptance of the new Terms.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at info@sparepartsfinder.co.za

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